PRIVACY POLICY

Introduction

We value your trust. Quality Education adheres to ethical standards to honor that trust in gathering, using, and safeguarding any information you provide.

Quality Education is an educational platform dedicated to providing quality learning resources, online courses, test series, study materials, and other educational services to students preparing for various competitive examinations.

This Privacy Policy governs your use of the Quality Education application ("Application"), our website ("Website"), and other associated applications, products, websites, and services managed by Quality Education ("Company", "We", "Us", or "Our").

Please read this Privacy Policy ("Policy") carefully before using the Application, Website, our services, and products, along with the Terms of Use ("ToU") provided on the Application and Website.

Your use of the Website, Application, or services in connection with the Application, Website, or products ("Services"), or registration with us through any mode or usage of any products, including through SD cards, tablets, or other storage/transmitting devices, shall signify your acceptance of this Policy and your agreement to be legally bound by the same.

If you disagree with the terms of this Policy, please do not use the Website, Application, our products, or avail yourself of any of our Services.

1. User-Provided Information

The Application, Website, Services, and products obtain the information you provide when you download and register for the Application or Services or purchase our products.

When you register with us, you generally provide:

• Name, age, e-mail address, location, phone number, password, and educational interests.

• Transaction-related information, such as when you make purchases, respond to any offers, or download or use applications from us.

• Information you provide when you contact us for help.

• Information you enter into our system while using the Application, Services, or products, such as responding to polls, raising doubts, participating in discussions, and taking tests.

The information collected from users may be categorized as Personal Information, Sensitive Personal Information, and Associated Information, as applicable under relevant data protection laws.

These categories of information shall collectively be referred to as "Information" in this Policy.

We may use the information to contact you from time to time, provide you with important information, required notices, and marketing promotions.

We will ask you when we need additional information that personally identifies you or allows us to contact you.

We will not differentiate between individuals using a device to access the Application, Website, Services, or products as long as the login or access credentials match yours.

To make the best use of the Application, Website, Services, and products and enable your information to be captured accurately, you must log in using your credentials.

We will provide you with the option not to provide Personal Information or Sensitive Personal Information that we seek from you, except where such information is necessary to provide the requested Services or comply with applicable law.

You may withdraw your consent to the use of such Personal Information or Sensitive Personal Information, subject to applicable law.

Such withdrawal of consent must be communicated to us in writing at:

support@qualityeducation.in

In such an event, Quality Education reserves the right to restrict further usage of the Application or provision of Services or products where the withdrawn consent is necessary for their operation.

2. Automatically Collected Information

The Application, products, and Services may collect certain information automatically, including but not limited to:

• The type of mobile device you use.

• Your mobile device's unique device ID.

• The IP address of your mobile device.

• Your mobile operating system.

• The type of mobile internet browser you use.

• Information about how you use the Application, Services, and products.

As is true of most mobile applications, we may also collect other relevant details based on the permissions you provide.

We may use external payment processing companies to process payments for goods and services.

Such payment processors handle payment-related information in accordance with applicable laws, their contractual obligations, and their respective privacy and security practices.

3. Use of Your Personal Information

We use the information collected to analyze trends, conduct research, administer the Application, Services, and products, understand each user's learning patterns and movements around the Application, Services, and products, and gather demographic information and usage behavior about our user base as a whole.

Aggregated and individual, anonymized and non-anonymized data may periodically be transmitted to external service providers to help us improve the Application, products, and Services.

We will share your information with third parties only in the ways described in this Policy.

We may use individual data and behavioral patterns combined with personal information to provide personalized content and help improve your learning experience and educational objectives.

Third parties may provide specific services that we use to analyze data and information, personalize content, develop insights, improve user experience, or reach out to users with additional applications, products, information, and Services.

These third-party service providers do not have any independent right to share the information provided to them except as authorized or required by applicable law.

We do not sell or trade your Personal Information to third parties.

We may share your information with trusted service providers, partners, and affiliates for purposes described in this Policy, subject to applicable legal requirements and appropriate safeguards.

We may also provide aggregate statistics about our customers, traffic patterns, and related information to reputable third parties. Such information will be disclosed in aggregate form and will not contain personally identifiable information.

Quality Education may occasionally send e-mail notices, messages, or contact you to communicate information about our Services, products, and benefits.

We may disclose information:

1. As required by law, such as to comply with a subpoena or similar legal process.

2. To enforce applicable Terms of Use, including the investigation of potential violations.

3. When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, address security or technical issues, or respond to a government request.

4. With trusted service providers working on our behalf who do not have independent rights to use the information disclosed to them and have agreed to follow the requirements outlined in this Policy.

5. To protect against imminent harm to the rights, property, or safety of Quality Education, its users, or the public, as required or permitted by law.

6. With third-party service providers to personalize the Application, Website, Services, and products for a better user experience and to perform behavioral analysis.

Where personal data relating to minors is provided, the parent or legal guardian must provide any consent required under applicable law.

4. Access to Your Personal Information

We will provide you with reasonable means to ensure that your Personal Information is correct and current.

If you have created a user profile, we will provide a way to access and update your profile through our Application, Website, or Services, where such functionality is available.

We adopt reasonable security measures to protect your password from being exposed or disclosed to unauthorized individuals.

5. Cookies

We may send cookies, which are small files containing a string of characters, to your computer or device to identify your browser.

Cookies are used to track your preferences, help you log in faster, and determine aggregate user trends.

This data is used to improve our offerings, including providing more content in areas of greater interest to users.

Most browsers are initially configured to accept cookies, but you can change your browser settings to refuse cookies or indicate when a cookie is being sent.

Some of our features and Services may not function properly if cookies are disabled.

6. Links

We may present links in a format that enables us to track whether these links have been followed.

We use this information to improve our customized content.

Clicking on links may take you to websites outside our domain.

We are not responsible for the privacy practices of other websites.

We encourage users to review the privacy statements of external websites that collect personally identifiable information.

This Privacy Policy applies solely to information collected through Quality Education's Application, Website, Services, and products.

7. Alerts

We may alert you by e-mail, telephone, SMS, or other communication channels to inform you about new service offerings, educational products, important updates, and other information that may be helpful to you.

Such communications will be made in accordance with applicable laws and your communication preferences.

8. Public Forums

When you use certain features of our Website or Application, such as discussion forums, and post or share personal information, including comments, messages, files, and photographs, this information may become available to other users or the public.

All such sharing of information is done at your own risk.

Please remember that if you disclose personal information in your profile or when posting on public forums, such information may become publicly available.

9. Security

We are concerned about safeguarding the confidentiality of your information.

We provide reasonable physical, electronic, and procedural safeguards to protect the information we process and maintain.

For example, we limit access to this information to authorized employees who need such information to operate, develop, or improve our Application, Services, products, and Website.

Please be aware that although we endeavor to provide reasonable security for the information we process and maintain, no security system can prevent all potential security breaches.

10. How Long Do We Retain User Data?

We may retain user data while an account is active and for at least three years afterward, subject to applicable legal and business requirements.

We may alter this practice according to legal, operational, and business requirements.

For example, we may extend the retention period for certain information if necessary to comply with applicable laws or regulatory obligations.

Unless otherwise prohibited, we may shorten the retention period for certain data types when they are no longer required for their intended purposes.

11. Log Information

When you access our Website, our servers may automatically record information that your browser sends whenever you visit a website.

These server logs may include:

• Your web request.

• Internet Protocol (IP) address.

• Browser type.

• Browser language.

• Date and time of your request.

• One or more cookies that may uniquely identify your browser.

12. User Communications

When you send an e-mail or other communication to us, we may retain those communications to process your inquiries, respond to your requests, and improve our Services.

13. Changes to This Statement

As Quality Education evolves, our Privacy Policy may need to be updated to cover new situations and changes in our Services.

You are advised to review this Policy regularly for any changes.

Where required by applicable law, we will notify you of material changes and obtain any necessary consent.

Your continued use of our Services after applicable changes take effect may constitute acceptance of the revised Policy to the extent permitted by law.

14. Your Consent

We believe every user of our Application, Services, products, and Website should be able to provide informed consent before providing any information required to use our Services.

By registering with us and providing any required consent, you authorize the collection, processing, storage, disclosure, and handling of your information as described in this Policy, subject to applicable law.

Processing of your information may include collecting, storing, deleting, using, combining, sharing, transferring, and disclosing information.

Your information will be handled in accordance with applicable data protection laws and the terms of this Policy.

15. Contact Information

Our designated grievance-handling team shall undertake reasonable efforts to address your concerns and grievances at the earliest possible opportunity.

For any queries, privacy-related concerns, complaints, or requests regarding your Personal Information, please contact us at:

Quality Education

Email: support@qualityeducation.in

TERMS & CONDITIONS

These Terms & Conditions ("Terms") govern:

(a) The use of the Quality Education Website ("Website"), Quality Education applications ("Application"), and any products or services in connection with the Application, Website, or products ("Services"); and

(b) Any modes of registration or usage of products, including through SD cards, tablets, or other storage/transmitting devices.

These Terms are between Quality Education ("Company", "We", "Us", or "Our") and its users ("User", "You", or "Your").

These Terms constitute an electronic record in accordance with the provisions of the Information Technology Act, 2000 and applicable rules thereunder, as amended from time to time.

Please read these Terms and the Privacy Policy of Quality Education carefully before registering with us or using the Application, Website, Services, or products.

In the event of any discrepancy between these Terms and any other policies concerning the Application, Website, Services, or products, the provisions of these Terms shall prevail, subject to applicable law.

Your use, access, or browsing of the Application, Website, Services, or products, or registration with or without payment or subscription through any means, shall signify your acceptance of these Terms and your agreement to be legally bound by them.

If you do not agree with these Terms or the Privacy Policy, please do not use the Application, Website, or avail yourself of the Services or products.

Any access to our Services, Applications, or products through registrations or subscriptions is non-transferable.

1. Intellectual Property Rights

Except as mentioned below, all information, content, material, trademarks, service marks, trade names, and trade secrets, including but not limited to software, text, images, graphics, videos, scripts, and audio contained in the Application, Website, Services, and products, are proprietary property of Quality Education ("Proprietary Information").

No Proprietary Information may be copied, downloaded, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any way without obtaining prior written permission from Quality Education, except as expressly permitted by these Terms or applicable law.

Nothing on the Application, Website, or Services shall be deemed to confer a license or any other right, interest, or title in the intellectual property rights belonging to Quality Education upon the User.

You may own the medium on which the information, content, or materials reside. However, Quality Education shall retain ownership of the information, content, materials, and intellectual property rights contained in such medium.

Certain content on the Website may belong to third parties. Such content may be reproduced with the necessary permission, and all rights relating to such content shall remain with the respective third parties.

You recognize and acknowledge that ownership of all trademarks, copyrights, logos, service marks, and other intellectual property owned by third parties shall continue to vest with those parties.

You are not authorized to use such intellectual property without the consent of the respective owners.

2. Personal and Non-Commercial Use

Your use of our products, Website, Application, and Services is solely for personal and non-commercial purposes.

Any use of the Application, Website, Services, products, or their contents for purposes other than personal educational use is prohibited unless expressly authorized by Quality Education.

Your personal and non-commercial use of the Application, Website, products, and Services shall be subject to the following restrictions:

You may not decompile, reverse engineer, or disassemble the contents of the Application, Website, Services, or products.

You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Application, Website, Services, or products without prior written permission.

You may not remove copyright, trademark registration, or other proprietary notices from any content.

You shall not:

(a) Use the Application, Website, products, or Services for commercial purposes of any kind without authorization.

(b) Advertise or sell the Application, products, Services, or domain names, solicit others, or use public forums for commercial purposes without authorization.

(c) Use the Application, Website, products, or Services in any unlawful manner or in a way that harms Quality Education or any other person or entity.

Prohibited Activities

No User shall be permitted to perform any of the following activities while availing themselves of our Services:

1. Making available any content that is misleading, unlawful, harmful, threatening, abusive, defamatory, obscene, invasive of another person's privacy, hateful, discriminatory, or otherwise objectionable.

2. Stalking, intimidating, or harassing another person or inciting others to commit violence.

3. Transmitting material that encourages anyone to commit a criminal offense, results in civil liability, or otherwise breaches relevant laws, regulations, or codes of practice.

4. Interfering with another person's use or enjoyment of the Application, Website, or Services.

5. Making, transmitting, or storing electronic copies of materials protected by copyright without the permission of the owner, committing any act that infringes intellectual property rights, or making available any material that infringes the rights of another person.

6. Making available any content or material that you do not have the right to make available under any law, contractual obligation, or fiduciary relationship, unless you own or control the rights to such content or have obtained all necessary permissions.

7. Impersonating any person or entity, falsely stating or misrepresenting your affiliation with a person or entity.

8. Posting, transmitting, or making available any material containing viruses, Trojan horses, worms, spyware, time bombs, or other malicious computer programs that may harm the Application, Services, interests, or rights of other users, limit the functionality of computer software or hardware, or collect personal information about other users without their consent.

9. Accessing or using the Application, Website, Services, or products in any manner that could damage, disable, overburden, or impair the servers or networks connected to the Application or Website.

10. Intentionally or unintentionally interfering with or disrupting the Services or violating any applicable laws relating to access to or use of the Application, Website, Services, or products.

11. Disrupting or interfering with security, causing harm to systems or resources, or gaining unauthorized access to user accounts, passwords, servers, or networks connected to or accessible through the Application, Website, Services, or products.

12. Interfering with or preventing another User from accessing and enjoying the Application, Website, Services, or products, including through disruptive attacks such as denial-of-service attacks.

13. Using deep links, page scraping, robots, spiders, automatic devices, programs, algorithms, or similar manual processes to increase traffic, access, acquire, copy, or monitor any portion of the Application, Website, Services, or products, or circumvent their navigational structure or presentation.

14. Altering or modifying any part of the Services without authorization.

15. Using the Services for purposes not permitted by these Terms or applicable laws, regulations, or generally accepted practices.

16. Violating any other terms specified under these Terms for the use of the Application, Website, Services, or products.

3. User-Submitted Content

By submitting content on or through the Services ("Material"), you grant Quality Education a worldwide, non-exclusive, royalty-free license, with the right to sublicense, to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute such Material in any and all media or